{"id":15746,"date":"2023-02-15T17:01:48","date_gmt":"2023-02-15T17:01:48","guid":{"rendered":"https:\/\/institutosanmiguelpiura.edu.pe\/home\/\/?page_id=15746"},"modified":"2023-02-20T15:33:52","modified_gmt":"2023-02-20T15:33:52","slug":"libro-de-reclamaciones-y-quejas","status":"publish","type":"page","link":"https:\/\/institutosanmiguelpiura.edu.pe\/home\/libro-de-reclamaciones-y-quejas\/","title":{"rendered":"Libro de Reclamaciones y Quejas"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"15746\" class=\"elementor elementor-15746\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0f4824a elementor-section-full_width elementor-section-stretched elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-equal-height-no\" data-id=\"0f4824a\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a02e75f\" data-id=\"a02e75f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-45d66aa elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-equal-height-no\" data-id=\"45d66aa\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-dbc6ad0\" data-id=\"dbc6ad0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0ab5f45 elementor-widget elementor-widget-heading\" data-id=\"0ab5f45\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-medium\">Libro de Reclamaciones y Quejas<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7d6e88b elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-equal-height-no\" data-id=\"7d6e88b\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-54d4bed\" data-id=\"54d4bed\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-517fc6f elementor-widget elementor-widget-shortcode\" data-id=\"517fc6f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><div class=\"forminator-ui forminator-custom-form forminator-custom-form-11475 forminator-design--material  forminator_ajax\" data-forminator-render=\"0\" data-form=\"forminator-module-11475\" data-uid=\"69fc9292a09ac\"><br\/><\/div><form\n\t\t\t\tid=\"forminator-module-11475\"\n\t\t\t\tclass=\"forminator-ui forminator-custom-form forminator-custom-form-11475 forminator-design--material  forminator_ajax\"\n\t\t\t\tmethod=\"post\"\n\t\t\t\tdata-forminator-render=\"0\"\n\t\t\t\tdata-form-id=\"11475\"\n\t\t\t\t data-color-option=\"default\" data-design=\"material\" data-grid=\"open\" style=\"display: none;\"\n\t\t\t\tdata-uid=\"69fc9292a09ac\"\n\t\t\t><div role=\"alert\" aria-live=\"polite\" class=\"forminator-response-message forminator-error\" aria-hidden=\"true\"><\/div><div class=\"forminator-row\"><div id=\"group-2\" class=\"forminator-field-group forminator-col forminator-col-12 \"><label class=\"forminator-label forminator-repeater-label\">Identificaci\u00f3n del Reclamante<\/label><div class=\"forminator-all-group-copies forminator-repeater-field\"><div class=\"forminator-grouped-fields\" data-options=\"{&quot;is_repeater&quot;:false,&quot;min_type&quot;:&quot;custom&quot;,&quot;max_type&quot;:&quot;custom&quot;,&quot;min&quot;:1,&quot;max&quot;:9223372036854775807,&quot;add_text&quot;:&quot;Add item&quot;,&quot;remove_text&quot;:&quot;Remove item&quot;,&quot;action_element_type&quot;:&quot;button&quot;}\"><div class=\"forminator-row\"><div id=\"select-1\" class=\"forminator-field-select forminator-col forminator-col-6 \"><div class=\"forminator-field\"><label for=\"forminator-form-11475__field--select-1_69fc9292a09ac\" id=\"forminator-form-11475__field--select-1_69fc9292a09ac-label\" class=\"forminator-label\">Tipo de Documento <span class=\"forminator-required\">*<\/span><\/label><select  id=\"forminator-form-11475__field--select-1_69fc9292a09ac\" class=\"forminator-select--field forminator-select2 forminator-select2-multiple\" data-required=\"1\" name=\"select-1\" data-default-value=\"\" data-placeholder=\"Seleccione su Tipo de Documento\" data-search=\"false\" data-search-placeholder=\"Seleccione su Tipo de Documento\" data-checkbox=\"false\" data-allow-clear=\"false\" aria-labelledby=\"forminator-form-11475__field--select-1_69fc9292a09ac-label\"><option value=\"\"  >Seleccione su Tipo de Documento<\/option><option value=\"one\"  data-calculation=\"0\">DNI<\/option><option value=\"two\"  data-calculation=\"0\">Carnet de Extranjer\u00eda<\/option><option value=\"Pasaporte\"  data-calculation=\"0\">Pasaporte<\/option><\/select><\/div><\/div><div id=\"text-2\" class=\"forminator-field-text forminator-col forminator-col-6 \"><div class=\"forminator-field\"><label for=\"forminator-field-text-2_69fc9292a09ac\" id=\"forminator-field-text-2_69fc9292a09ac-label\" class=\"forminator-label\">Ingrese Numero de Documento <span class=\"forminator-required\">*<\/span><\/label><input type=\"text\" name=\"text-2\" value=\"\" placeholder=\"Numero de Documento\" id=\"forminator-field-text-2_69fc9292a09ac\" class=\"forminator-input forminator-name--field\" data-required=\"1\" \/><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"name-2\" class=\"forminator-field-name forminator-col forminator-col-6 \"><div class=\"forminator-field\"><label for=\"forminator-field-name-2_69fc9292a09ac\" id=\"forminator-field-name-2_69fc9292a09ac-label\" class=\"forminator-label\">Apellidos <span class=\"forminator-required\">*<\/span><\/label><input type=\"text\" name=\"name-2\" value=\"\" placeholder=\"Ingrese sus Apellidos\" id=\"forminator-field-name-2_69fc9292a09ac\" class=\"forminator-input forminator-name--field\" aria-required=\"true\" autocomplete=\"name\" \/><\/div><\/div><div id=\"name-1\" class=\"forminator-field-name forminator-col forminator-col-6 \"><div class=\"forminator-field\"><label for=\"forminator-field-name-1_69fc9292a09ac\" id=\"forminator-field-name-1_69fc9292a09ac-label\" class=\"forminator-label\">Nombres <span class=\"forminator-required\">*<\/span><\/label><input type=\"text\" name=\"name-1\" value=\"\" placeholder=\"Ingrese Sus Nombres Completos\" id=\"forminator-field-name-1_69fc9292a09ac\" class=\"forminator-input forminator-name--field\" aria-required=\"true\" autocomplete=\"name\" \/><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"email-1\" class=\"forminator-field-email forminator-col forminator-col-6 \"><div class=\"forminator-field\"><label for=\"forminator-field-email-1_69fc9292a09ac\" id=\"forminator-field-email-1_69fc9292a09ac-label\" class=\"forminator-label\">Correo Electr\u00f3nico <span class=\"forminator-required\">*<\/span><\/label><input type=\"email\" name=\"email-1\" value=\"\" placeholder=\"Ingrese Su Correo Electr\u00f3nico\" id=\"forminator-field-email-1_69fc9292a09ac\" class=\"forminator-input forminator-email--field\" data-required=\"1\" aria-required=\"true\" autocomplete=\"email\" \/><\/div><\/div><div id=\"phone-2\" class=\"forminator-field-phone forminator-col forminator-col-6 \"><div class=\"forminator-field\"><label for=\"forminator-field-phone-2_69fc9292a09ac\" id=\"forminator-field-phone-2_69fc9292a09ac-label\" class=\"forminator-label\">Tel\u00e9fono <span class=\"forminator-required\">*<\/span><\/label><input type=\"text\" name=\"phone-2\" value=\"\" placeholder=\"Ingrese Tel\u00e9fono\" id=\"forminator-field-phone-2_69fc9292a09ac\" class=\"forminator-input forminator-field--phone\" data-required=\"1\" aria-required=\"true\" autocomplete=\"off\" \/><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"text-3\" class=\"forminator-field-text forminator-col forminator-col-4 \"><div class=\"forminator-field\"><label for=\"forminator-field-text-3_69fc9292a09ac\" id=\"forminator-field-text-3_69fc9292a09ac-label\" class=\"forminator-label\">Departamento<\/label><input type=\"text\" name=\"text-3\" value=\"\" placeholder=\"Ingrese su Departamento\" id=\"forminator-field-text-3_69fc9292a09ac\" class=\"forminator-input forminator-name--field\" data-required=\"\" \/><\/div><\/div><div id=\"text-4\" class=\"forminator-field-text forminator-col forminator-col-4 \"><div class=\"forminator-field\"><label for=\"forminator-field-text-4_69fc9292a09ac\" id=\"forminator-field-text-4_69fc9292a09ac-label\" class=\"forminator-label\">Provincia<\/label><input type=\"text\" name=\"text-4\" value=\"\" placeholder=\"Ingrese Provincia\" id=\"forminator-field-text-4_69fc9292a09ac\" class=\"forminator-input forminator-name--field\" data-required=\"\" \/><\/div><\/div><div id=\"text-5\" class=\"forminator-field-text forminator-col forminator-col-4 \"><div class=\"forminator-field\"><label for=\"forminator-field-text-5_69fc9292a09ac\" id=\"forminator-field-text-5_69fc9292a09ac-label\" class=\"forminator-label\">Distrito<\/label><input type=\"text\" name=\"text-5\" value=\"\" placeholder=\"Ingrese Su Distrito\" id=\"forminator-field-text-5_69fc9292a09ac\" class=\"forminator-input forminator-name--field\" data-required=\"\" \/><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"radio-1\" class=\"forminator-field-radio forminator-col forminator-col-12 \"><div role=\"radiogroup\" class=\"forminator-field\" aria-labelledby=\"forminator-radiogroup-radio-1-69fc9292a09ac-label\"><span id=\"forminator-radiogroup-radio-1-69fc9292a09ac-label\" class=\"forminator-label\">Eres Menor de Edad: <span class=\"forminator-required\">*<\/span><\/span><label id=\"forminator-field-radio-1-label-1\" for=\"forminator-field-radio-1-1-69fc9292a09ac\" class=\"forminator-radio forminator-radio-inline\" title=\"Si\"><input type=\"radio\" name=\"radio-1\" value=\"one\" id=\"forminator-field-radio-1-1-69fc9292a09ac\" aria-labelledby=\"forminator-field-radio-1-label-1\" data-calculation=\"0\"  \/><span class=\"forminator-radio-bullet\" aria-hidden=\"true\"><\/span><span class=\"forminator-radio-label\">Si<\/span><\/label><label id=\"forminator-field-radio-1-label-2\" for=\"forminator-field-radio-1-2-69fc9292a09ac\" class=\"forminator-radio forminator-radio-inline\" title=\"No\"><input type=\"radio\" name=\"radio-1\" value=\"two\" id=\"forminator-field-radio-1-2-69fc9292a09ac\" aria-labelledby=\"forminator-field-radio-1-label-2\" data-calculation=\"0\"  \/><span class=\"forminator-radio-bullet\" aria-hidden=\"true\"><\/span><span class=\"forminator-radio-label\">No<\/span><\/label><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"group-1\" class=\"forminator-field-group forminator-col forminator-col-12 \"><label class=\"forminator-label forminator-repeater-label\">Representante para el caso de menores de edad<\/label><div class=\"forminator-all-group-copies forminator-repeater-field\"><div class=\"forminator-grouped-fields\" data-options=\"{&quot;is_repeater&quot;:false,&quot;min_type&quot;:&quot;custom&quot;,&quot;max_type&quot;:&quot;custom&quot;,&quot;min&quot;:1,&quot;max&quot;:9223372036854775807,&quot;add_text&quot;:&quot;Add item&quot;,&quot;remove_text&quot;:&quot;Remove item&quot;,&quot;action_element_type&quot;:&quot;button&quot;}\"><div class=\"forminator-row\"><div id=\"select-2\" class=\"forminator-field-select forminator-col forminator-col-6 \"><div class=\"forminator-field\"><label for=\"forminator-form-11475__field--select-2_69fc9292a09ac\" id=\"forminator-form-11475__field--select-2_69fc9292a09ac-label\" class=\"forminator-label\">Tipo de Documento <span class=\"forminator-required\">*<\/span><\/label><select  id=\"forminator-form-11475__field--select-2_69fc9292a09ac\" class=\"forminator-select--field forminator-select2 forminator-select2-multiple\" data-required=\"1\" name=\"select-2\" data-default-value=\"\" data-placeholder=\"Seleccione su Tipo de Documento\" data-search=\"false\" data-search-placeholder=\"Seleccione su Tipo de Documento\" data-checkbox=\"false\" data-allow-clear=\"false\" aria-labelledby=\"forminator-form-11475__field--select-2_69fc9292a09ac-label\"><option value=\"\"  >Seleccione su Tipo de Documento<\/option><option value=\"one\"  data-calculation=\"0\">DNI<\/option><option value=\"two\"  data-calculation=\"0\">Carnet de Extranjer\u00eda<\/option><option value=\"Pasaporte\"  data-calculation=\"0\">Pasaporte<\/option><\/select><\/div><\/div><div id=\"text-6\" class=\"forminator-field-text forminator-col forminator-col-6 \"><div class=\"forminator-field\"><label for=\"forminator-field-text-6_69fc9292a09ac\" id=\"forminator-field-text-6_69fc9292a09ac-label\" class=\"forminator-label\">Ingrese Numero de Documento<\/label><input type=\"text\" name=\"text-6\" value=\"\" placeholder=\"Numero de Documento\" id=\"forminator-field-text-6_69fc9292a09ac\" class=\"forminator-input forminator-name--field\" data-required=\"\" \/><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"name-3\" class=\"forminator-field-name forminator-col forminator-col-6 \"><div class=\"forminator-field\"><label for=\"forminator-field-name-3_69fc9292a09ac\" id=\"forminator-field-name-3_69fc9292a09ac-label\" class=\"forminator-label\">Apellidos<\/label><input type=\"text\" name=\"name-3\" value=\"\" placeholder=\"Ingrese sus Apellidos\" id=\"forminator-field-name-3_69fc9292a09ac\" class=\"forminator-input forminator-name--field\" aria-required=\"false\" autocomplete=\"name\" \/><\/div><\/div><div id=\"name-4\" class=\"forminator-field-name forminator-col forminator-col-6 \"><div class=\"forminator-field\"><label for=\"forminator-field-name-4_69fc9292a09ac\" id=\"forminator-field-name-4_69fc9292a09ac-label\" class=\"forminator-label\">Nombres<\/label><input type=\"text\" name=\"name-4\" value=\"\" placeholder=\"Ingrese Sus Nombres Completos\" id=\"forminator-field-name-4_69fc9292a09ac\" class=\"forminator-input forminator-name--field\" aria-required=\"false\" autocomplete=\"name\" \/><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"email-2\" class=\"forminator-field-email forminator-col forminator-col-6 \"><div class=\"forminator-field\"><label for=\"forminator-field-email-2_69fc9292a09ac\" id=\"forminator-field-email-2_69fc9292a09ac-label\" class=\"forminator-label\">Email Address<\/label><input type=\"email\" name=\"email-2\" value=\"\" placeholder=\"E.g. john@doe.com\" id=\"forminator-field-email-2_69fc9292a09ac\" class=\"forminator-input forminator-email--field\" data-required=\"\" aria-required=\"false\" autocomplete=\"email\" \/><\/div><\/div><div id=\"phone-1\" class=\"forminator-field-phone forminator-col forminator-col-6 \"><div class=\"forminator-field\"><label for=\"forminator-field-phone-1_69fc9292a09ac\" id=\"forminator-field-phone-1_69fc9292a09ac-label\" class=\"forminator-label\">Tel\u00e9fono<\/label><input type=\"text\" name=\"phone-1\" value=\"\" placeholder=\"Ingrese Tel\u00e9fono\" id=\"forminator-field-phone-1_69fc9292a09ac\" class=\"forminator-input forminator-field--phone\" data-required=\"\" aria-required=\"false\" autocomplete=\"off\" \/><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"text-7\" class=\"forminator-field-text forminator-col forminator-col-12 \"><div class=\"forminator-field\"><label for=\"forminator-field-text-7_69fc9292a09ac\" id=\"forminator-field-text-7_69fc9292a09ac-label\" class=\"forminator-label\">Vinculo o Parentesco con el Menor de Edad<\/label><input type=\"text\" name=\"text-7\" value=\"\" placeholder=\"Vinculo o Parentesco con el Menor de Edad\" id=\"forminator-field-text-7_69fc9292a09ac\" class=\"forminator-input forminator-name--field\" data-required=\"\" \/><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"group-3\" class=\"forminator-field-group forminator-col forminator-col-12 \"><label class=\"forminator-label forminator-repeater-label\">Especificaciones del Bien Contratado<\/label><div class=\"forminator-all-group-copies forminator-repeater-field\"><div class=\"forminator-grouped-fields\" data-options=\"{&quot;is_repeater&quot;:false,&quot;min_type&quot;:&quot;custom&quot;,&quot;max_type&quot;:&quot;custom&quot;,&quot;min&quot;:1,&quot;max&quot;:9223372036854775807,&quot;add_text&quot;:&quot;Add item&quot;,&quot;remove_text&quot;:&quot;Remove item&quot;,&quot;action_element_type&quot;:&quot;button&quot;}\"><div class=\"forminator-row\"><div id=\"radio-2\" class=\"forminator-field-radio forminator-col forminator-col-12 \"><div role=\"radiogroup\" class=\"forminator-field\" aria-labelledby=\"forminator-radiogroup-radio-2-69fc9292a09ac-label\"><label id=\"forminator-field-radio-2-label-1\" for=\"forminator-field-radio-2-1-69fc9292a09ac\" class=\"forminator-radio forminator-radio-inline\" title=\"Producto\"><input type=\"radio\" name=\"radio-2\" value=\"one\" id=\"forminator-field-radio-2-1-69fc9292a09ac\" aria-labelledby=\"forminator-field-radio-2-label-1\" data-calculation=\"0\"  \/><span class=\"forminator-radio-bullet\" aria-hidden=\"true\"><\/span><span class=\"forminator-radio-label\">Producto<\/span><\/label><label id=\"forminator-field-radio-2-label-2\" for=\"forminator-field-radio-2-2-69fc9292a09ac\" class=\"forminator-radio forminator-radio-inline\" title=\"Servicio\"><input type=\"radio\" name=\"radio-2\" value=\"two\" id=\"forminator-field-radio-2-2-69fc9292a09ac\" aria-labelledby=\"forminator-field-radio-2-label-2\" data-calculation=\"0\"  \/><span class=\"forminator-radio-bullet\" aria-hidden=\"true\"><\/span><span class=\"forminator-radio-label\">Servicio<\/span><\/label><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"select-3\" class=\"forminator-field-select forminator-col forminator-col-12 \"><div class=\"forminator-field\"><label for=\"forminator-form-11475__field--select-3_69fc9292a09ac\" id=\"forminator-form-11475__field--select-3_69fc9292a09ac-label\" class=\"forminator-label\">Seleccione \u00c1rea Involucrada <span class=\"forminator-required\">*<\/span><\/label><select  id=\"forminator-form-11475__field--select-3_69fc9292a09ac\" class=\"forminator-select--field forminator-select2 forminator-select2-multiple\" data-required=\"1\" name=\"select-3\" data-default-value=\"\" data-placeholder=\"\u00c1rea Involucrada\" data-search=\"false\" data-search-placeholder=\"\u00c1rea Involucrada\" data-checkbox=\"false\" data-allow-clear=\"false\" aria-labelledby=\"forminator-form-11475__field--select-3_69fc9292a09ac-label\"><option value=\"\"  >\u00c1rea Involucrada<\/option><option value=\"Direcc\"  data-calculation=\"0\">Direcci\u00f3n General<\/option><option value=\"Jefatura-Unidad-Acad\u00e9mica\"  data-calculation=\"0\">Jefatura Unidad Acad\u00e9mica<\/option><option value=\"one\"  data-calculation=\"0\">Secretar\u00eda Acad\u00e9mica<\/option><option value=\"Contabilidad\"  data-calculation=\"0\">Contabilidad<\/option><option value=\"Soporte\"  data-calculation=\"0\">Soporte T\u00e9cnico<\/option><option value=\"Servicio-T\u00e9cnico\"  data-calculation=\"0\">Servicio T\u00e9cnico<\/option><option value=\"two\"  data-calculation=\"0\">Counter<\/option><option value=\"Caja\"  data-calculation=\"0\">Caja<\/option><\/select><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"textarea-1\" class=\"forminator-field-textarea forminator-col forminator-col-12 \"><div class=\"forminator-field\"><label for=\"forminator-field-textarea-1_69fc9292a09ac\" id=\"forminator-field-textarea-1_69fc9292a09ac-label\" class=\"forminator-label\">Descripci\u00f3n<\/label><textarea name=\"textarea-1\" placeholder=\"Ingrese Descripci\u00f3n del Producto o Servicio\" id=\"forminator-field-textarea-1_69fc9292a09ac\" class=\"forminator-textarea\" rows=\"6\" style=\"--forminator-textarea-min-height:140px;\" ><\/textarea><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"group-4\" class=\"forminator-field-group forminator-col forminator-col-12 \"><label class=\"forminator-label forminator-repeater-label\">Detalle de Reclamaci\u00f3n y Pedido del Consumidor<\/label><div class=\"forminator-all-group-copies forminator-repeater-field\"><div class=\"forminator-grouped-fields\" data-options=\"{&quot;is_repeater&quot;:false,&quot;min_type&quot;:&quot;custom&quot;,&quot;max_type&quot;:&quot;custom&quot;,&quot;min&quot;:1,&quot;max&quot;:9223372036854775807,&quot;add_text&quot;:&quot;Add item&quot;,&quot;remove_text&quot;:&quot;Remove item&quot;,&quot;action_element_type&quot;:&quot;button&quot;}\"><div class=\"forminator-row\"><div id=\"radio-3\" class=\"forminator-field-radio forminator-col forminator-col-12 \"><div role=\"radiogroup\" class=\"forminator-field\" aria-labelledby=\"forminator-radiogroup-radio-3-69fc9292a09ac-label\"><label id=\"forminator-field-radio-3-label-1\" for=\"forminator-field-radio-3-1-69fc9292a09ac\" class=\"forminator-radio forminator-radio-inline\" title=\"Reclamo\"><input type=\"radio\" name=\"radio-3\" value=\"one\" id=\"forminator-field-radio-3-1-69fc9292a09ac\" aria-labelledby=\"forminator-field-radio-3-label-1\" data-calculation=\"0\"  \/><span class=\"forminator-radio-bullet\" aria-hidden=\"true\"><\/span><span class=\"forminator-radio-label\">Reclamo<\/span><\/label><label id=\"forminator-field-radio-3-label-2\" for=\"forminator-field-radio-3-2-69fc9292a09ac\" class=\"forminator-radio forminator-radio-inline\" title=\"Queja\"><input type=\"radio\" name=\"radio-3\" value=\"two\" id=\"forminator-field-radio-3-2-69fc9292a09ac\" aria-labelledby=\"forminator-field-radio-3-label-2\" data-calculation=\"0\"  \/><span class=\"forminator-radio-bullet\" aria-hidden=\"true\"><\/span><span class=\"forminator-radio-label\">Queja<\/span><\/label><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"textarea-2\" class=\"forminator-field-textarea forminator-col forminator-col-12 \"><div class=\"forminator-field\"><textarea name=\"textarea-2\" placeholder=\"Detalle\" 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\/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/home\/wp-json\/wp\/v2\/pages\/15746\" \/><input type=\"hidden\" name=\"form_id\" value=\"11475\"><input type=\"hidden\" name=\"page_id\" value=\"15746\"><input type=\"hidden\" name=\"form_type\" value=\"default\"><input type=\"hidden\" name=\"current_url\" value=\"https:\/\/institutosanmiguelpiura.edu.pe\/home\/libro-de-reclamaciones-y-quejas\/\"><input type=\"hidden\" name=\"render_id\" value=\"0\"><input type=\"hidden\" name=\"action\" value=\"forminator_submit_form_custom-forms\"><\/form><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b1a7373 elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-equal-height-no\" data-id=\"b1a7373\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-42980a4\" data-id=\"42980a4\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-824702b elementor-widget elementor-widget-text-editor\" data-id=\"824702b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>(1) Reclamo:\u00a0Disconformidad relacionada a los productos o servicios.<\/p><p>(2) Queja:\u00a0Disconformidad no relacionada a los productos o servicios; o malestar o descontento respecto a la atenci\u00f3n al p\u00fablico.<\/p><p>*La formulaci\u00f3n del reclamo no impide acudir a otras v\u00edas de soluci\u00f3n de controversias ni es requisito previo para interponer una denuncia ante el INDECOPI.<\/p><p>*El proveedor debe dar respuesta al reclamo o queja en un plazo no mayor a quince (15) d\u00edas h\u00e1biles, el cual es improrrogable.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Libro de Reclamaciones y Quejas (1) Reclamo:\u00a0Disconformidad relacionada a los productos o servicios. (2) Queja:\u00a0Disconformidad no relacionada a los productos o servicios; o malestar o descontento respecto a la atenci\u00f3n al p\u00fablico. *La formulaci\u00f3n del reclamo no impide acudir a otras v\u00edas de soluci\u00f3n de controversias ni es requisito previo para interponer una denuncia ante el INDECOPI. *El proveedor debe dar respuesta al reclamo o queja en un plazo no mayor a quince (15) d\u00edas h\u00e1biles, el cual es improrrogable.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"loftloader_page_shortcode":"","site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"_joinchat":[],"footnotes":""},"class_list":["post-15746","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/institutosanmiguelpiura.edu.pe\/home\/wp-json\/wp\/v2\/pages\/15746","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/institutosanmiguelpiura.edu.pe\/home\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/institutosanmiguelpiura.edu.pe\/home\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/institutosanmiguelpiura.edu.pe\/home\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/institutosanmiguelpiura.edu.pe\/home\/wp-json\/wp\/v2\/comments?post=15746"}],"version-history":[{"count":16,"href":"https:\/\/institutosanmiguelpiura.edu.pe\/home\/wp-json\/wp\/v2\/pages\/15746\/revisions"}],"predecessor-version":[{"id":16127,"href":"https:\/\/institutosanmiguelpiura.edu.pe\/home\/wp-json\/wp\/v2\/pages\/15746\/revisions\/16127"}],"wp:attachment":[{"href":"https:\/\/institutosanmiguelpiura.edu.pe\/home\/wp-json\/wp\/v2\/media?parent=15746"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}